How it works
Simple, consistent support that lightens the load
Getting Started
Join your Light for an onboarding call to set up your support.
01
Weekly Check-In
We send an agenda ahead of time. Together, we review what was completed, what’s coming up and what we can take on next.
02
Ongoing Support
Reach out as things come up by email, text or call. From there, we handle what’s needed: make the call, chase down the answer, confirm the details, handle the reschedule.
03
Weekly Check-in
Fifteen to twenty minutes
We send an agenda ahead of time. Together, we review what was completed, what’s coming up and what we can take on next.
Day-to-day support
Reach out as things come up by email, text or call.
- Make the call
- Chase down an answer
- Handle the reschedule
- Order what you’re out of
- Get the form submitted
- Confirm the details
Communication
We use what you already use
Response Time
We aim to respond within 30 minutes during the day
After hours, weekends and holidays, send things whenever they come to mind. We’ll pick it up and get moving on it the next business day.
Ready to feel lighter?